HVAC Service Technician

What Does the Job Entail?

The ideal candidate for this position will have the following skills and qualifications:

• Valid driver’s license with access to reliable transportation

• Availability to work overtime, nights, and weekends as needed

• Willingness to work locally, as well as in other areas of southern California

• Positive attitude and commitment to our company values

• Organized, efficient, and capable of applying attention-to-detail

• Good analytical skills with the ability to read and interpret blueprints, plans, and manuals

• Excellent customer service skills with desire to exceed customer expectations.

• Experience with pipe-fitting and running refrigerant lines for commercial and residential applications

• Ability work independently in a timely manner, making sure job is done correctly the first time

• Must be able to safely lift up to 50lb and have no hindrance to the following: pushing, pulling, reaching overhead, kneeling, crouching, stooping, crawling, climbing, and balancing on either ladders or scaffolds

The responsibilities of this role include but are not limited to:

• Install, maintain and repair heating, ventilation, and cooling unit for both commercial and residential customers

• Diagnose and repair electronic, mechanical, and electrical components these systems

• Travel to job sites in service area and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer

• Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers

• Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form; vehicles should be washed on a regular basis

• Maintain proper stock, parts, tools, and safety equipment in the vehicle

• Understand company pricing and generate appropriate customer invoice at jobsite

• Electronically process credit card payments, customer signature at completion of job, and correct customer information including email address

• Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary

• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what needs to be corrected

• Participate in company-provided training opportunities on latest industry technologies

• Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services)